Study of Settlement of Industrial Relation Disputes through Mediation

This study aims to analyze the implementation of industrial relations dispute resolution policies through mediation in East Kutai Regency, as well describe and supports obstacles performance these policies. uses a descriptive qualitative method based on model George Edward III with indicators communication, resources, disposition, bureaucratic structure. Data collection techniques using interviews, observation, documentation. Then data analysis technique used is interactive from Miles Huberman. The results indicate that mediation, commonly called has been run by applicable regulations. expertise mediators resolving disputes main thing supporting successful this policy. Current technological developments also provide convenience for implementers so mechanism becomes more efficient. However, course, there are policies, including lack mediators, unavailability particular room, who double structural officials.